Founder and CEO
Justin is a committed member in the recovery community of Austin and an avid supporter of quality treatment for alcohol and drug abuse. Displaying the highest level of integrity in his personal and professional life, he is a former Marine and has worked in the addiction field as well as commercial construction management. His passion to help others struggling with addiction brought him to The Arbor. His leadership skills and compassion for others make him excellent with client care and 12 Step support services while maintaining a safe and therapeutic treatment environment.
Jim has been actively working in the alcohol treatment and drug treatment field for over 30 years and has provided executive leadership in multiple capacities and organizations including the Greater Austin Council on Alcohol and Drug Abuse, La Hacienda treatment center in Hunt, Parkside treatment centers, and Heartland Health Systems. Most recently, Jim provided consulting services to Memorial-Hermann Prevention and Recovery Center for marketing, patient access systems, and call center development. Jim has a degree in Education and has been a Certified Alcohol and Drug Counselor as well as graduate of Johnson Institute of Intervention.
Texas native Eloise DeJoria is an owner of The Arbor Treatment Center in partnership with her son Justin Harvey and recovery expert Jim Walker. Having seen the transformation of recovery in friends and loved ones, Eloise has been an ardent supporter of holistic healing programs for more than 30 years. She uses her philanthropy and platform to ensure that more people have access to recovery. A film and television actress, Eloise also contributes to the arts through organizations like Paramount Theater, The Austin Film Society and Girls Impact the World Film Festival. Through global and local efforts, Eloise is committed to helping people lead healthy and fulfilled lives.
Brian Samford PhD, LMFT, LCDC
Dr. Samford obtained a PhD in Marriage and Family Therapy in 2006 from Texas Tech University. He is a licensed Marriage and Family Therapist and a Chemical Dependency Counselor. Dr. Samford has had the opportunity to work in the areas of chemical dependency and mental health since 1991 in a variety of settings including Vernon State Hospital, Lubbock State School, Lubbock MHMR, Southwest Institute for Addictive Diseases, John T. Montford Psychiatric Unit, DePaul Center, Starlite Recovery Center, and Creekview Counseling. This diverse experience has provided Dr. Samford with much knowledge and understanding in treating individuals who present with addiction issues. Furthermore, Dr. Samford is a Structural Family Therapist and believes that individual problems need to be considered in the context of larger systems such as the family. Family members often play a role in the addiction by enabling. Therefore, the family needs support to begin setting healthier boundaries. This allows the individual with a healthier environment to recover and for family members to be relieved of the burden of rescue.
Russell H. Carter, MD, MBA
Dr. Carter is a Diplomate of the ABPM&R with a Subspeciality Certification in Pain Management, and a Diplomate of the American Board of Addiction Medicine. He graduated from the St. George’s School of Medicine, and received his MBA from the University of Texas at Austin. He completed a fellowship in pain management at the Allegheny General Hospital, Pittsburgh, PA
Sandy Hollier, LCDC
Director of Admissions & Business Development
Sandy has been involved in the field of addiction treatment since early in her own recovery. She has gained valuable experience in a myriad of roles including Executive Director, Director of Admissions, Asst. Director of Business Development, Utilization Review, and Counselor. Sandy embraces holistic practices and believes that any addict can recover through proper treatment of mind, body, and spirit. Her approach to healing includes helping another embody their feelings, thoughts, and perceptions from the inside out. She strives to help others access their authentic experience and process it emotionally, cognitively and spiritually. Sandy holds a degree in Business Management, and is a Licensed Chemical Dependency Counselor. Sandy’s years of experience, combined with her own recovery journey has strengthened her passion for helping others change their lives. As Director of Admissions and Business Development for The Arbor, she matches the spirit of healing with the insight of strategic partnerships. Sandy enjoys golfing, hiking, traveling, and is a board member of a non-profit organization benefiting men and women in recovery.
Elizabeth Bickel Rolfe, LPC, ATR, LCDC
Elizabeth is a Licensed Professional Counselor, Registered Art Therapist and a Licensed Chemical Dependency Counselor. She received her Master’s Degree in Transpersonal Counseling Psychology and Art Therapy from Naropa University. Elizabeth currently serves on the South Texas Art Therapy Association Board as Secretary. She has worked with adolescents, men and women in a variety of inpatient and outpatient settings. Elizabeth has provided counseling, served as the Men’s Program Director for The Arbor, and provided Art Based Therapy for men, women and families. She is passionate about recovery and walking with individuals on their journey to healing and recovering from addiction.
Psychiatric Nurse Practitioner
David is a board certified Family Psychiatric-Mental Health Nurse Practitioner, licensed and trained to treat behavioral health concerns across the lifespan. In practice, David’s primary area of interest is in working with families struggling with addiction and supporting those in recovery through smart medication management and ongoing therapy. A graduate of The University of Texas at Austin, David is a published author, speaker, educator and presenter at many professional conferences as well as at his alma mater, and has worked the gamut of psychiatric care positions from direct care tech to healthcare executive. David knows the power of recovery because he is living it. His experience and belief in the recovery model inform his empathetic, yet pragmatic approach to behavioral healthcare.
Will Crosswell, LMSW, LCDC
Men’s Program Director
Will received his Master’s Degree in Social Work from The University of Texas at San Antonio and his Bachelor’s Degree from Southern Methodist University in Dallas, TX. Will has worked with at-risk adolescents within the San Antonio high school system as well as in the substance abuse treatment industry in Austin, TX and surrounding areas. Will is devoted to assisting men on their journey towards sobriety and believes that everyone can recover from the disease of addiction.
Shelley Sargent, LMFT, LCDC
Women’s Program Director
Shelley is a Licensed Marriage and Family therapist and a Licensed Chemical Dependency Counselor. She has Master’s degrees in Counseling Psychology and Religious Studies. She previously worked in California in two high schools working with adolescent clients and their families. Upon moving to Texas in 2009, she worked in a private practice setting and then at an inpatient hospital providing counseling services for detox clients. Shelley is passionate about working with women to help guide them on their journeys to freedom from addiction and other bondages in their lives. Her goal is to address the whole person in recovery and help facilitate their growth and changes both physically, emotionally, and psychologically. She’s been married for over 20 years and has three children.
Jacob Umanzor, LPC, LCDC
Director of Outpatient Services
Arbor Intensive Outpatient (IOP)
He has worked with a wide range of socioeconomic populations as a probation officer and substance abuse counselor, most recently as a residential counselor at Arbor West. His education and certifications include Licensed Chemical Dependency Counselor (LCDC), Licensed Professional Counselor (LPC), Bachelor of Science from The University of Texas in Human Development, and Master of Arts in Counseling from St. Edward’s University. One of Jacob’s passions is keeping a strong mind and body through exercise and coupling physical fitness into aftercare planning.
Kris Gonzalez, M.S., TRI, ESMHL
Equine Assisted Psychotherapy
Kris has over 20 years’ experience in Cognitive Behavior Therapy, and over 10 years’ experience in equine assisted services and therapies, working with children and adults with disabilities, at risk youth, children in foster care, abused children, veterans, parolees, and the homeless. Kris joined The Arbor in 2012 under the mentorship of Mary Lynn Szymandera, LCDC, CEIP, founder of The Arbor’s Equine Progam. Kris is a Therapeutic Riding Instructor (TRI) and Equine Specialist in Mental Health and Learning (ESMHL) certified by the Professional Association of Therapeutic Horsemanship (PATH International), and has received training in EAGALA (Equine Assisted Growth and Learning Association) and Natural Lifemanship™. Kris oversees the care and wellbeing of The Arbor horses and facilitates weekly one-on-one equine therapy sessions and weekly gender-specific group equine sessions for The Arbor clients. She also facilitates equine therapy for The Arbor’s monthly Family Program.