Founder and CEO
Justin is a committed member in the recovery community of Austin and an avid supporter of quality treatment for alcohol and drug abuse. Displaying the highest level of integrity in his personal and professional life, he is a former Marine and has worked in the addiction field as well as commercial construction management. His passion to help others struggling with addiction brought him to The Arbor. His leadership skills and compassion for others make him excellent with client care and 12 Step support services while maintaining a safe and therapeutic treatment environment.
Jim has been actively working in the alcohol treatment and drug treatment field for over 30 years and has provided executive leadership in multiple capacities and organizations including the Greater Austin Council on Alcohol and Drug Abuse, La Hacienda treatment center in Hunt, Parkside treatment centers, and Heartland Health Systems. Most recently, Jim provided consulting services to Memorial-Hermann Prevention and Recovery Center for marketing, patient access systems, and call center development. Jim has a degree in Education and has been a Certified Alcohol and Drug Counselor as well as graduate of Johnson Institute of Intervention.
Texas native Eloise DeJoria is an owner of The Arbor Treatment Center in partnership with her son Justin Harvey and recovery expert Jim Walker. Having seen the transformation of recovery in friends and loved ones, Eloise has been an ardent supporter of holistic healing programs for more than 30 years. She uses her philanthropy and platform to ensure that more people have access to recovery. A film and television actress, Eloise also contributes to the arts through organizations like Paramount Theater, The Austin Film Society and Girls Impact the World Film Festival. Through global and local efforts, Eloise is committed to helping people lead healthy and fulfilled lives.
Brian Samford PhD, LMFT, LCDC
Dr. Samford obtained a PhD in Marriage and Family Therapy in 2006 from Texas Tech University. He is a licensed Marriage and Family Therapist and a Chemical Dependency Counselor. Dr. Samford has had the opportunity to work in the areas of chemical dependency and mental health since 1991 in a variety of settings including Vernon State Hospital, Lubbock State School, Lubbock MHMR, Southwest Institute for Addictive Diseases, John T. Montford Psychiatric Unit, DePaul Center, Starlite Recovery Center, and Creekview Counseling. This diverse experience has provided Dr. Samford with much knowledge and understanding in treating individuals who present with addiction issues. Furthermore, Dr. Samford is a Structural Family Therapist and believes that individual problems need to be considered in the context of larger systems such as the family. Family members often play a role in the addiction by enabling. Therefore, the family needs support to begin setting healthier boundaries. This allows the individual with a healthier environment to recover and for family members to be relieved of the burden of rescue.
Russell H. Carter, MD, MBA
Dr. Carter is a Diplomate of the ABPM&R with a Subspeciality Certification in Pain Management, and a Diplomate of the American Board of Addiction Medicine. He graduated from the St. George’s School of Medicine, and received his MBA from the University of Texas at Austin. He completed a fellowship in pain management at the Allegheny General Hospital, Pittsburgh, PA
Dr. Daniel Hochman, MD, PLLC
Dr. Hochman completed medical school at the University of Texas Medical Branch in Galveston followed by residency at the University of Colorado where he was chosen to serve as chief resident and awarded the Psychiatry Academic Achievement Award. He is board certified in General Adult Psychiatry by the American Board of Psychiatry and Neurology. Dr. Hochman provides comprehensive treatment of substance abuse and mood disorders that have been poorly responsive to other trials of treatment. As a physician he can prescribe medication, but also performs several types of therapy to best identify and heal the actual source of the symptoms. Treatment is individually tailored and addresses mental health, nutrition, exercise, and social/environmental factors.
Elizabeth Bickel, LPC, ATR, LCDC
Elizabeth is a Licensed Professional Counselor, Registered Art Therapist and a Licensed Chemical Dependency Counselor. She received her Master’s Degree in Transpersonal Counseling Psychology and Art Therapy from Naropa University. Elizabeth currently serves on the South Texas Art Therapy Association Board as Secretary. She has worked with adolescents, men and women in a variety of inpatient and outpatient settings. Elizabeth has provided counseling, served as the Men’s Program Director for The Arbor, and provided Art Based Therapy for men, women and families. She is passionate about recovery and walking with individuals on their journey to healing and recovering from addiction.
Kay Vossler, MEd, MA, LPC, LCDC
Director of Family Services
Kay has exhibited a passion for working with family members affected by addiction since 1985. She is a former clinician at the Betty Ford Center in Rancho Mirage, California and provided business development services for their facility as well as their Five Star Kids Program in Dallas. Kay has also been affiliated with other behavioral healthcare treatment centers providing inpatient, outpatient and psychiatric care. She holds a Masters in Education from Angelo State University and a Master of Arts from Pacifica Graduate Institute. She had a private practice in Georgetown, TX and worked with interventionists nationwide to provide counseling and support to family members during the intervention process. Kay integrates meditation and mindfulness into her personal & professional practice.
Kris Gonzalez, M.S., TRI, ESMHL
Equine Assisted Psychotherapy
Kris has over 20 years’ experience in Cognitive Behavior Therapy, and over 10 years’ experience in equine assisted services and therapies, working with children and adults with disabilities, at risk youth, children in foster care, abused children, veterans, parolees, and the homeless. Kris joined The Arbor in 2012 under the mentorship of Mary Lynn Szymandera, LCDC, CEIP, founder of The Arbor’s Equine Progam. Kris is a Therapeutic Riding Instructor (TRI) and Equine Specialist in Mental Health and Learning (ESMHL) certified by the Professional Association of Therapeutic Horsemanship (PATH International), and has received training in EAGALA (Equine Assisted Growth and Learning Association) and Natural Lifemanship™. Kris oversees the care and wellbeing of The Arbor horses and facilitates weekly one-on-one equine therapy sessions and weekly gender-specific group equine sessions for The Arbor clients. She also facilitates equine therapy for The Arbor’s monthly Family Program, and semi-monthly group equine sessions for The Arbor’s sister facility, Arbor West.
Will Crosswell, LMSW, LCDC
Men’s Program Director
Will received his Master’s Degree in Social Work from The University of Texas at San Antonio and his Bachelor’s Degree from Southern Methodist University in Dallas, TX. Will has worked with at-risk adolescents within the San Antonio high school system as well as in the substance abuse treatment industry in Austin, TX and surrounding areas. Will is devoted to assisting men on their journey towards sobriety and believes that everyone can recover from the disease of addiction.
Amy Alden, LCDC-i
Men’s Program Counselor
Amy began her journey at The Arbor in 2012 and has provided care to client’s in all phases of early recovery. She has served as a Recovery Support Technician, Recovery Advocate, Discharge Planner and Counselor. Amy is a Licensed Chemical Dependency Counselor Intern and a Certified Peer Recovery Support Specialist has worked in both the men and women’s programs at The Arbor. Amy utilizes her personal recovery experience to work closely with her clients and their families on a daily basis and through The Arbor’s Family Program. Amy is an active member of the recovery community and is dedicated to providing the most effective and quality recovery experience possible.
Men’s Recovery Manager
JC was one of the first clients at The Arbor Treatment Center and successfully completed the 90-day program in 2010. Following the recommended aftercare plan, he transitioned into one of our sober living houses, fully participating in our 12-month aftercare program and getting involved with the local recovery community. JC has found his passion in being sober and carrying the message of recovery. Upon completion of his aftercare commitments he became employed by Arbor Sober Living as a House Manager and started volunteering at treatment facilities. Additionally, JC has become certified by the State of Texas as a Peer Recovery Support Specialist.
Collin Speciale, M.Ed, LCDC, LPC Intern
Collin Speciale is a Masters level clinician who works with all levels of care at The Arbor Behavioral Healthcare facilities. Collin obtained a Bachelors in Community, Family, and Addiction Studies and a Masters in Counselor Education from Texas Tech University. Collin was also employed at the Center for the Study of Addiction and Recovery both as a Student Assistant and Graduate Assistant working with the Collegiate Recovery Community while at Texas Tech University. Collin is equipped to work with all clients, though his greatest expertise is working with client’s of collegiate age. Collin is a Licensed Chemical Dependency Counselor, a Licensed Professional Counselor Intern, and EMDR trained.
Shelley Sargent, LMFT, LCDC
Women’s Program Director
Shelley is a Licensed Marriage and Family therapist and a Licensed Chemical Dependency Counselor. She has Master’s degrees in Counseling Psychology and Religious Studies. She previously worked in California in two high schools working with adolescent clients and their families. Upon moving to Texas in 2009, she worked in a private practice setting and then at an inpatient hospital providing counseling services for detox clients. Shelley is passionate about working with women to help guide them on their journeys to freedom from addiction and other bondages in their lives. Her goal is to address the whole person in recovery and help facilitate their growth and changes both physically, emotionally, and psychologically. She’s been married for over 20 years and has three children.
Kathy DeBoise, MPH, LCDC
Women’s Program Counselor
Kathy has been working in the field of chemical dependency since 1992. She is a Licensed Chemical Dependency Counselor and obtained a Master’s Degree in Public Health from the University of Texas Health Science center in Houston, TX. Where she focused on gender specific treatment for Women. Kathy has worked in a variety of settings including outpatient treatment in the Houston area for 12 years, followed by residential treatment for 4 years in southern Oregon. Upon returning to Texas in 2009, she worked at Burning Tree Lodge in Elgin and Starlite Recovery in Kerrville. Kathy is also a licensed massage therapist and believes that the whole person must be treated in body, mind and spirit.
Kiki Rike, LMFT
Kiki is a Licensed Marriage and Family Therapist (LMFT) with years of experience working in residential and inpatient facilities where she had the opportunity to work with people of all ages, genders, and ethnicities. As a therapist, Kiki strives to provide non-judgmental and thought provoking therapy for her clients while empowering and challenging them to make the changes necessary for healing. Her goal is to promote an environment conducive to self-awareness and personal growth. Kiki earned her Bachelor’s degree in Sociology from The University of Texas at Austin and her Master’s degree in Clinical Psychology from Antioch University.
Arbor Extended Care
Nicolas Ballejo is a supervisor for Arbor Extended Care, and is responsible for the overall supervision of the house and staff. Nicolas uses his past experience as a recovery staff supervisor and recovery care technician to guide him. Using the tools he has gained through his past positions with the company, and utilizing his experience with his personal recovery, Nicolas continues to grow and contributes as a integral member of the team.
Jacob Umanzor, LPC, LCDC
Director of Outpatient Services
Arbor Intensive Outpatient (IOP)
He has worked with a wide range of socioeconomic populations as a probation officer and substance abuse counselor, most recently as a residential counselor at Arbor West. His education and certifications include Licensed Chemical Dependency Counselor (LCDC), Licensed Professional Counselor (LPC), Bachelor of Science from The University of Texas in Human Development, and Master of Arts in Counseling from St. Edward’s University. One of Jacob’s passions is keeping a strong mind and body through exercise and coupling physical fitness into aftercare planning.
Cristy De La Rosa, LCDC
Arbor Intensive Outpatient (IOP)
Cristy is a Licensed Chemical Dependency Counselor with five years of experience working in substance abuse treatment. She obtained her Bachelor’s degree in Sociology from The University of North Texas. Before joining Arbor Intensive Outpatient, Cristy was Discharge Coordinator and a Counselor at The Arbor Treatment Center and the lead adolescent IOP counselor for Phoenix House in Austin, Texas. She was inspired to help others from her personal experience recovering from an eating disorder. Cristy emphasizes bridging the gap between treatment services and outside community resources to provide clients the care they need post discharge.
Alex Hardwicke, LPC-Intern
Arbor Intensive Outpatient (IOP)
Alex is a Licensed Professional Counselor-Intern who received her graduate degree in Counseling at The University of Texas. She has worked in intensive inpatient, outpatient, and private practice settings with clients of all ages and ethnicities who suffer from severe trauma, substance abuse, and cognitive disorders. Prior to joining Arbor Intensive Outpatient, Alex worked as a therapist and lead counselor at a variety of treatment centers throughout Texas. Alex’s own experience, and commitment to the recovery community, enables her to create an empathetic and supportive environment for her clients and their families.
Director of Admissions/Business Development
Anthony has worked with individuals and families at all phases of recovery. He has extensive experience working in admissions at a leading young adult treatment program as well as at a premier 90-day licensed facility for alcoholism and addiction treatment. His additional experience includes Program Director of a 60 bed facility as well as managing sober living programs and aftercare. Due to his own personal struggle with addiction and ongoing recovery, Anthony has a personal passion for the intervention process and has participated in over 100 successful interventions helping families get loved ones into treatment.
Scott is responsible for guiding families through the admissions process here at The Arbor. Through his own experience with addiction and ongoing recovery he is able to confidently walk families through this difficult period in their loved ones journey into recovery. Scott has worked in many different roles in the treatment industry and has a passion for helping others.
After battling for several years through his own drug addiction, Devon was able to gain long-term sobriety after successfully completing an intensive treatment program located in South Texas. Devon began working as a Recovery Care Tech and then transitioned into being a Recovery Manager at Arbor West. Devon is now in the role of an Admissions Specialist and is very passionate about helping families and their loved ones find suitable treatment for the same disease he was able to overcome. The daily opportunity to help others by sharing his experience with addiction and recovery is what Devon finds the most gratifying. Devon is a native Austinite whose second and third passions are being with his family and playing golf.
Maureen Hagan, LCDC
Director of Utilization Review
After working in the recovery field for over a decade, she has experience working with both substance abuse and mental illness. She is a Licensed Chemical Dependency Counselor, a QMHP (Qualified Mental Health Practitioner), and is currently pursuing her Master’s Degree in Social Work through Walden University. For seven years she provided counseling services in treatment facilities and community based mental health clinics. She began providing utilization review services in 2013 and has found her passion fighting for clients’ right to insurance covered treatment. Maureen’s passion for helping others and a working knowledge of mental health and substance abuse issues, has aided her in providing more accessibility for all persons to receive quality treatment services.
Senior Business Development Specialist
Wendy joined The Arbor in January 2012 to pursue her passion of helping others find quality treatment for drug addiction and alcoholism. She is a graduate of Baylor University, were she received a BA degree in Theatre Arts and Corporate Communications. As a dedicated member of Al-Anon, Wendy understands the affect drugs and alcohol have on individuals as well as family members, both personally and professionally. She also gives her time and efforts to local Austin charities such as the Center for Child Protection, University of Texas’ Center for Students in Recovery, Marathon Kids, and Kid’s in a New Groove.
Sandy Hollier, LCDCI
Business Development Specialist
Sandy has been involved in the field of addiction treatment since early in her own recovery. She has gained valuable experience in a myriad of roles including Utilization Review, Admissions Director, and Executive Director. Sandy embraces holistic practices and believes that any addict can recover through proper treatment of mind, body, and spirit. Her experience with, and passion for 12 Step based treatment parallels The Arbor philosophy. As a Licensed Chemical Dependency Counselor Intern, Sandy’s years of experience in addiction treatment, combined with her own recovery journey has strengthened her passion for helping others change their lives. Sandy matches the spirit of healing with the insight of business development.
Business Development Specialist, Online Marketing Director, Alumni Director
Glenn Hadley brings years of experience planning events, building communities, and nurturing personal growth to our team as a Business Development Specialist, Online Marketing Director, and Alumni Director for The Arbor Behavioral Healthcare. His personal journey took him through years of playing and coaching professional tennis, as well as developing programming for large health clubs and charitable organizations across the country. Glenn has rolled this experience into developing a thriving alumni program that helps keep clients engaged in their own recovery, while maintaining a high level of fun. He also uses his personal and professional experiences to grow and develop in Marketing and Business.